Titan Communications, LLC DBA Wireless Support ("Wireless
Support,"
"we," "us," or "our") respects
your privacy and is committed to protecting it through this Privacy Policy. This policy
describes
how
we collect, use, disclose, and protect your
information, including any information you provide via SMS, when you interact with us.
Information We Collect
1. Personal Information
We may collect personal information such as:
- Name
- Email address
- Phone number (including SMS communications)
2. Non-Personal Information
We may also collect non-personal information such as:
- Device information (e.g., IP address, browser type)
- Usage data (e.g., how you interact with our services)
How We Collect Information
- Directly from you when you contact us via SMS, email, or phone.
- When you place an order or request support.
- When you opt-in to receive marketing communications.
- Automatically through cookies or similar tracking technologies when you visit our website.
Use of Your Information
We use the information we collect to:
- Provide and improve our services.
- Process transactions and deliver products.
- Respond to your inquiries, including SMS support requests.
- Send important updates or alerts via SMS, email, or other methods.
- Comply with legal obligations.
SMS Communications
When you provide your phone number, you consent to receive SMS communications from Wireless Support for:
- Order confirmations or updates.
- Customer support inquiries.
- Promotional offers, if you have opted in.
Opt-Out: You can opt out of SMS communications at any time by replying "STOP" to any
message you receive. Message and data rates may apply.
How We Share Information
- Service Providers: Third-party vendors who help us provide our services (e.g.,
payment
processors, shipping partners).
- Legal Compliance: Authorities when required to comply with laws or legal processes.
- Business Transfers: In the event of a merger, acquisition, or sale of assets.
Data Security
We implement security measures to protect your information from unauthorized access, alteration,
disclosure,
or destruction.
Your Choices
- Access and Update: You may access or update your personal information by contacting
us
at support@wirelesssupport.com.
- Marketing Preferences: You can opt out of marketing communications by following the
unsubscribe instructions or contacting us.
- Do Not Track: Our website does not currently respond to "Do Not Track" signals.
California Residents
If you are a California resident, you have rights under the California Consumer Privacy Act (CCPA),
including access, deletion, and opting out of the sale of your personal information. Contact us at support@wirelesssupport.com or call 1-877-787-7678 to
exercise these rights.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with the
updated effective date. Your continued use of our services constitutes your acceptance of the updated
Privacy Policy.
Contact Us
If you have questions about this Privacy Policy or our practices, please contact us:
Titan Communications, LLC DBA Wireless Support
21828 Lassen St Unit O
Chatsworth, CA 91311
Email: support@wirelesssupport.com
Phone: 1-877-787-7678